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Used These Guys For Years
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I really wanted to give a shout out to the team at Brake Performance. Quality product, good price. Even when I have had an issue with one of my parts they made the situation right. I highly recommend this company. Thanks guys Read More »
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Business's response - on 4/28/2015
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Rick, that's so great to hear! Thanks for your encouraging words! Brake Performance is very happy to have been able to give you quality products for your vehicles, and we are happy to hear that all issues were worked out. Have a great day! Read More »
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Complaint
Posted 11/14/2022
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/14/22
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Hamilton, ON
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Not as advertised
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Before I start, note that all the positive reviews are old. Maybe things have changed at Brake Performance, but their current rotors are not as advertised. First, the ecoating they advertise is nothing but spray paint. They are not dipped in ecoat... Read More »
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Complaint
Posted 11/22/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 11/22/19
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INDIANAPOLIS, IN
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RUST- LOW Quality
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RUST!!!!!
Just 4 months, and the rotors are rusted.
The poor zinc coating is all eaten by rust.
And that was my second set purchased from them.
No refunds, no replacements. Awful customer service. From what I see online, many are disappointed t... Read More »
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Complaint
Posted 5/27/2016
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1 Review
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0 Question
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0 Answer
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Trustlinker since 05/27/16
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CONYERS, GA
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Terrible customer service.
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Inconsiderable customer service. Activated a warranty replacement with them but before hand, i called them to stress that my car will be out of commission and would like to have this shipped out and received within a week. I send my old rotors via... Read More »
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Do not recommend
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Ordered front brake rotors for my 2010 BMW 335i. Good price fast shipping. First pair failed (warped) within a month. Got a warranty replacement that failed again within couple of weeks. Convinced them to replace it one more time (they have a one... Read More »
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Business's response - on 5/6/2015
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Michael, thank you so much for your feedback. Brake Performance is dedicated to giving our customers a 5 star experience, and we deeply regret that this is not what you received. We would love the opportunity to talk to you and try and make things... Read More »
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Completely Changed the way I work on my car
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I am a very old fashioned type of guy. i am not old but I am pretty set in my ways. When its time to get new brakes I go to my mechanic or I go to a Firestone type place. That was until I found this gem. My cousin had turned me on to the idea of o... Read More »
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Business's response - on 4/16/2015
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James, wow, what a review! Thank you so much for your kind words. Brake Performance is extremely happy you decided to go with us for your new brakes. We truly enjoyed serving you, and we look forward to hearing from you again in the future. Read More »
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WHAT A DIFFERANCE
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Very happy with there braking products and service from start to finish. I do a lot of driving and if you own a Prius you probably know that they are not know for there great breaking ability, the batteries are very heavy. After a couple close cal... Read More »
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Business's response - on 3/18/2015
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Mike, that's so great! Thank you for choosing Brake Performance! It's so great that your new premium dimpled and slotted brake rotors are making your Prius a better ride! Please let us know if there is any other assistance you need. Read More »
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love these guys
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I love these guys! i just wanted to share my experience with Brake Performance. This is my third time using them and they have not disappointed me yet. these guys do a great job at making it easy for someone like me to go through the site and pick... Read More »
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Business's response - on 3/18/2015
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Jay, thanks so much for the review! Brake Performance is very thankful for your business and loyalty. Please let us know the next time you and your family need brakes from us. Read More »
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Excellent customer service and machined in USA
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These guys literally custom machine their rotors right here in the USA. They also offer a lifetime warranty. Really solid products and ran with ethical values. We need more businesses like Brake Performance. Read More »
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Business's response - on 3/18/2015
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Todd, that's so great! Thanks so much for sharing your experience with Brake Performance. We're glad that you are completely satisfied with our services. (And that lifetime warranty!) We very much hope to hear from you soon. Read More »
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Complaint
Posted 2/7/2015
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/07/15
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NORTH WALES, PA
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These people sell JUNK!
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Do NOT buy anything from this vendor - they are disreputable! They sell substandard and unreliable (brake) components and refuse to honor their openly stated warranty when the components fail. My run-in with these clowns centered on the purchase o... Read More »
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Complaint
Posted 10/15/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/15/14
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BLUE RIDGE, GA
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Avoid
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Purchased slotted front and rear rotors for my truck and discovered the rears were off center. They did replace them but before I tried the new ones discovered the fronts were warped. I went ahead and trashed everything and replaced with another b... Read More »
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Complaint
Posted 4/1/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/01/14
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LOS ANGELES, CA
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Thank you for a great product!
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I own a 2003 Honda Civic and i live close to the beach and i have had a lot of issues with my brake rotors rusting and causing problems with my brakes. I purchased from Brake Performance the dimpled and slotted rotors in black because of the lifet... Read More »
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Business's response - on 3/18/2015
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Wendy, thank you so much for reviewing Brake Performance! We are so glad that we were able to help you install brand new dimpled and slotted rotors into your Honda Civic. We would love to hear from you next time you need some new rotors! Read More »
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They fixed my warped problem
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My Ford Expedition has always had a history of warping brake rotors. I tried other companies with their cross drilled rotors only to have the same results happen. A friend of mine recommended that I try Brake Performance slotted and dimpled rotors... Read More »
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Business's response - on 3/18/2015
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Cynthia, wow! Brake Performance is so happy that you are so satisfied with our service. We are, indeed, more than glad that we were able to find a solution to your problem. We know that you will continue to reap the benefits of your slotted and di... Read More »
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Incredible customer service!
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When I ordered performance rotors and pads for my 2010 Suburban, I selected the wrong parts for my vehicle. As soon as I realized my mistake I contacted Brake Performance and spoke to customer service who was very helpful and made sure to get me t... Read More »
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Business's response - on 3/18/2015
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Erik, Brake Performance was more than happy to help you out! We are glad you got the customer service you deserved, and that your Suburban could get the rotors and pads it needs to run well. Let us know if there is anything else we can do for you! Read More »
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I highly recommend this product!
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I installed the Dimpled and slotted rotors on my 2006 Dodge Charger Daytona, and what a difference these rotors made in braking! I had my mechanic install these and they went on smoothly with no issues or problems. I especially like the look of th... Read More »
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Business's response - on 3/18/2015
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James, thanks so much for your recommendation of our dimpled and slotted rotors! Brake Performance is grateful for your business, and we are glad we were able to help your Dodge Charger operate more efficiently. Let us know if you need anything el... Read More »
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Thank You
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I just wanted to thank Brake Performance. I ordered the slotted and drilled rotors with black coating for my 2001 Acura CL Type-s. Its very hard to find performance parts for this car due to the low production numbers. I installed the rotors yeste... Read More »
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Business's response - on 3/18/2015
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Art, wow! Brake Performance really appreciates your advocacy and loyalty to our products. It is customers like you that make this business such an enjoyable one! We know your slotted and drilled rotors will continue to perform admirably in your Ac... Read More »
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Great Product!
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I wanted to express my sincere satisfaction with the overall
experience with Brake Performance. The quality of the product is
second to none I have experienced in the industry. I am a small
company with limited exposure at the present time, hop... Read More »
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Business's response - on 3/18/2015
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Bob, that's so great! Thank you for that wonderful review of Brake Performance. We love helping all of our customers, and we know that our products will continue to perform well! Let us know if you have any more questions or comments for us! Read More »
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WARNING STAY AWAY DON'T BUY
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I purchased their top of the line dimpled and slotted rotors for a 2006 dodge ram, rotors warped with less than 15,000 miles. I took them to a local brake shop to have the front rotors cut, reinstalled front rotors, braking still caused a vibratio... Read More »
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Business's response - on 7/3/2012
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We offer the best warranty anywhere and we honor it no questions asked. Our policy clearly states that once we receive the original product, we immediately ship out a new product at our expense. This is the only way we can guarantee that the claim... Read More »
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Complaint
Posted 2/10/2012
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1 Review
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0 Question
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198 Profile Views
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0 Answer
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Trustlinker since 02/10/12
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Below par customer service
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I purchased 2 sets of rotors for my car and all went well until the claim for the warranty came into play. Their customer service was like pulling teeth to get information from. Spoke to 3 different people and I would get the same response "let me... Read More »
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