Derek's review of ViewSonic Corporation

ViewSonic Corporation

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Customer Reviews & Ratings
Complaint Posted 1/11/2008
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Review 1/11/2008
While I think that their products are great, their support system is nearly non-existent. I had trouble getting them to allow me to return a defective monitor. While I was assured that they would simply switch out the monitor, it has been a month since they received it and I still don't have a replacement. I have tried called (I gave up after being on hold for more than an hour), and emailing them from their support page. I still have not received a response. Regardless of how good their products are, this complete lack of support will keep me away from their products...I advise everyone to do the same.
 
 
 
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Additional Business Information
Hours   Phone   (909) 444-8800 Address   381 Brea Canyon Road
Walnut, CA 91789
Website   http://www.viewsonic.com Email   carol.hansen@viewsonic.com
Contact   Carol Hansen Other  
 
 
 
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