lovely h.'s review of Royal Pet Center

Royal Pet Center

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Complaint Posted 5/13/2011
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Review 5/13/2011
GROOMING SERVICES ; it was the first time i brought my dog here and the last. When I got my dog back and I was checking her and all of a sudden the lady started cutting her nails while I was holding her, that was something that should have already been done right? So I asked if she was giving her a hard time and she said no that my dog was well behaved. I handed over my dog to them with the leash, then I get my dogs leash back all ripped up, so they had put her in the cage with the leash still on which is not safe for a dog, so apparently they also don’t watch the dog while they are in the cages since the leash was completely ripped into pieces. The cages are behind the counter where the workers are. My dog’s hair was pretty long so all i asked for was a LITTLE TRIM FROM THE TOP. When I saw her she was SHAVED (by shave it’s when they don’t attach anything on the clippers, it’s just the blade clippers). When I said a little trim that’s not what I meant. Not only did they get the haircut wrong she had spots that hadn’t been cut. And its not like her hair was matted up I brush her hair daily. They also didn’t clean her ears. She doesn’t smell clean either; when I got there a guy sprayed her with something. I was getting frustrated when I was talking to them since their English hesitant. So I just left since there was nothing I could do and anything I wanted them to do. I get home and I continue to check my dog because she is my baby, she is basically bald so am checking for cuts or any more long hair and then I see it she had a TICK the only place she could have gotten it was from that place, I checked her inch by inch for anything now. Luckily she only had one TICK and she had her updated shots. I DO NOT RECOMMEND THIS PLACE.
 
 
 
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Hours   Phone   (310) 885-3343 Address   3588 Martin Luther King Blvd
Lynwood, CA 90262
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