Shannon T.'s review of Peppermint.Com

Peppermint.Com

Preferred Members
Habitat for Humanity of Orange County ReStore
0 miles
5.0 star rating 0 miles
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 3/29/2011
. 1
. 0
Review 3/29/2011
I ordered a baby sling from Peppermint.com in March of 2011 when my daughter was 4 weeks old. I was told my order would come in 5-7 days. Starting from the day after I made my order and only counting the actual business days, I waited. When I order things online I like to look and see where my order is in the shipping process but when I tried to use their tracking system, I kept getting a response of and invalid order number. Well I still waited, thinking maybe it was just a system error as I had received an email conformation. 8 business days (11 days later) I had not received my order. I sent an email on day 12 and still no response. I then left a message, on day 14 - which went right to voice mail and seemed to be more like someone's personal phone, not a business phone. We will see if I hear anything back. Very frustrating as I have been charged and there seems no easy way to get in contact with anyone and I would love to carry my now 6 week old around in a baby sling! Currently not a happy customer!

Both numbers I have - (909) 625-3431 from the BBB listing is disconcted and the (718) 874-0102 from the website is getting me no where.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (909) 625-3431 Address   9331 Thompson Avenue
Chatsworth, CA 91311-6409
Website   http://www.peppermint.com Email  
Contact   Vesta Garcia Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.