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Business's response - on 3/1/2018
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We are sorry you hold this opinion. We do everything in our power to accommodate everyone’s request for documents. However, most of the routes we have for sale are not complete businesses. They are smaller parts of much larger companies. When we have complete companies, we do everything in our power to assist a buyer in obtaining the documents they feel is necessary to make the appropriate decision. Our industry, and not one company such as ours, dictates the process by which the accounts are sold. If a company has 500 pools and decides to sell 50 of their accounts in an area in which they no longer choose to service, it is most difficult to persuade them to provide records for their entire company. This is very private to them. Most of the time we can get the seller to provide a statement of income for those 50 pools, but not the entire business. It is difficult to hear the word no; but we only pass on the reply we receive from the seller. It is not our decision.
Concerning financing, we would not encourage or discourage anyone to move in this direction; and we do not provide financing. We can provide insight as to how others have approached a purchase when short of funds. I can see where frustration could arise when you need financing to make a purchase and the seller will not or cannot provide the records you need to pursue this course of action.
However, It appears as though this is one experience with one of hundreds of our listings and did not move forward or experience any loss as a basis of this post. Everyone has the same ability as you had, to say no to the purchase when the seller will not provide the documents requested. In closing, we do have experience with several lenders, both unsecured and SBA providers, who can help individuals who do not have all the funds on hand to make a purchase. I am happy to speak with you directly about your experience and how we can assist you moving forward with or without our company.
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