Linda W.'s review of Just Host.com

Just Host.com

Preferred Members
5.0 star rating 0 miles
My Garage Door Repairman - Plano, TX
5.0 star rating 0 miles
4.8 star rating 0 miles
Testing Testing
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 2/18/2011
. 1
. 0
Review 2/18/2011
I am a customer of Justhost.com. My website is hosted by the company. I have just completed the arduous process of working with a designer to complete a upgrade my website that was transferred Justhost. Justhost took my site down after stating that Phising and Spam was be conducting via my site. Not being the guru, I asked for an explanation. I was told to send an email stating the I was the owner of the accounts. I did that! I was told to send an email stating that I approved of deletion of the script in question. I did that! I was told to send my WAN IP #. I did that! After two chats, about 6-7 telephone calls and being on hold for 20 mins each time, countless e-mail reponses, and being told three times that my site would be back up in 10 mins (it never happened). After all of that, I receive an email from a senior administrator, who only communicates in encrypted messages that there are two other problems. Mr. Andrew Lush,senior administrator, requested that I send him additional information and he would send me the error/complaint. I sent it to him two days ago and have yet to hear from him. I am told that you can only e-mail senior administrators. The service is poor, and a very different tone from the tone I received when I signed up for the service. Linda Williams
 
 
 
Was this review helpful? (4)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (888) 755-7585 Address   111 East Broadway, Suite 210
Glendale, CA 91205
Website   http://www.justhost.com Email   bbb@maileig.com
Contact   Gary Engel Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.