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Review 5/28/2011
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HORRIBLE SERVICE! NOT PROFESSIONAL AT ALL, THEY DO EVERYTHING ON THIER TIME (NOT YOUR DEADLINE) AND EXPECT YOU TO ACCOMMODATE TO THEM! THEY ARE SOOOO HORRIBLE, THEIR BUSINESS IS AN EMBARRASSMENT- THEY DO NOT HAVE AN OUNCE OF CUSTOMER SERVICE. WE PICKED OUT A SPECIFIC DRESS AND THEY TOLD US WE WOULD HAVE 3 DIFFERENT VISITS. ONE TO PICK THE MATERIAL, 1 TO TRY ON AND TAKE MEASUREMENTS, AND 1 TO PICK UP DRESS AND MAKE LAST MINUTE RESERVATIONS. NONE OF THEM HAPPENED!! I WENT 1 FULL MONTH IN ADVACE AND I JUST GOT MY DRESS TODAY WHICH IS DIFFERENT THAN THE ONE I ORIGINALLY PICKED AND MY EVENT IS TOMORROW MORNING. WOW! MY APPOINTMENT TO PICK UP THE DRESS ( THAT I HAD NEVER SEEN ) WAS THIS WEDNESDAY AND FOR WHATEVER REASON I DECIDED TO CALL AHEAD AND THEY TOLD ME DRESS WAS NOT READY TO GO THURSDAY- AND WHEN I WAS THERE THURSDAY THE DRESS WAS NOT THERE AND THE PERSON THAT HAD IT "DID NOT HAVE A RIDE" WOW!!! THEY WOULDN'T EVEN ACCOMMODATE THE PRICE ACCORDING TO THE TYPE OF SERVICE/ERROR/EXPERIENCE THAT WE HAD. HORRIBLE, HORRIBLE PLACE- SERIOUSLY STAY AWAY. AND TO TOP IT OFF, WHEN IT CAME DOWN THE POINT OF PAY- THEY WOULDN'T TAKE MY DEBIT CARD (WITH THE MACHINE SITTING RIGHT THERE READY TO SWIPE) BECAUSE WE WERE TAKING THE DRESS? WHAT IS THAT SUPPOSE TO MEAN, UM HELLO ITS DEBIT- AND EVEN IF IT WAS CREDIT YOU GET YOUR MONEY NO MATTER WHAT PEOPLE- AND THEY DIDNT HAVE A SIGN EXPLAINING THE PAYMENT POLICY EITHER- HORIBLE ESTE LUGAR! NO COMPREN DE AQUI PORQUE ESTA GENTE ES UNA GENTE MUY IRRESPONSABLE Y SIN EDUCACION ALGUNA. QUE ASCO.
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