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Review 5/13/2011
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I bought a full curling + mini + flat iron kit from the Arcadia Mall, which I gladly paid for in addition to shampoo, conditioner, serum, and hair mask.
While paying, the attendant began trying out hair extensions on me, and using me as a sales pitch to everyone who passed by... "Can you believe these are extensions? They look great, don't they?" I said I don't wear them and they really don't fit my lifestyle. He assured me of how great and natural they were, and after him spending such effortless result I decided to give them a try. Less than 20 minutes later while driving back home, I had to take them off, they were uncomfortable and falling off. They were clip ons.
I came back less than a couple of days for a refund of my purchase of the extensions only, and was told I could only get an exchange, no refunds. I bought every other product I could have need for that this company sells, and only want the money back for these fake extensions $220 including tax.
I was told flat out that they only give exchanges. I am very upset about this unreasonable policy, and regret the entire $ 500 worth of products that I bought as a manipulative and abusive consumer transaction.
Consumers beware!
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