Fred C.'s review of Harbor Freight Tools

Harbor Freight Tools

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Complaint Posted 9/6/2011
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Review 9/6/2011
Harbor Freight extensively advertises "free items" when other items are purchased. These offers are distributed by mail, email and in-store handouts. In very fine print (often totally illegible) is the condition that in-store quantities are limited. When one tries to claim the free item, the staff will often explain that the allocated "free" stock has already been given out (even if the item is still in stock for regular sale). The when pressed, the store manager will explain that company policy prevents him from offering a "rain check". The most recently (9/6/11) happened to me at the Santa Maria, CA store (manager Richard Uribe). The item "out-of-stock" was a "Pittsburgh 60 Piece 3/8" and 1/4" Drive Socket Set", p/n 47902. I accuse Harbor Freight of bad faith advertising.
 
 
 
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Additional Business Information
Hours   Phone   (800) 905-5464 Address   3491 Mission Oaks Blvd.
Camarillo, CA 93011-6010
Website   http://www.harborfreight.com/ Email   cs@harborfreight.com
Contact   Customer Support Other  
 
 
 
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