Unsatisfied's review of Calabasas Car Care

Calabasas Car Care

         
Customer Reviews & Ratings
Complaint Posted 6/3/2008
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Review 6/3/2008
I had a flat tire (rear tire with 75% tread left on a Plymouth minivan). I immediately stopped on the side of the road and replaced it with my spare. I took the flat to the closest shop which was Calabasas Car Care. They looked at the tire for all of literally 3 seconds with a battery powered flashlight (I was never more that 3 feet away from the tire at any time), claimed the tire was damaged "beyond repair", and would not even re-inflate the tire to check for a leak. They wanted to sell me a brand new tire for $150.00. I said I would at least like to have it re-inflated and see where the leak was. The manager told me to "Get the He!! out of his shop". I then went to the Goodyear shop at 19401 Ventura Blvd. Tarzana, Ca. who closely inspected the entire tire, re-inflated the tire, found a bad valve stem, replaced the valve stem (free of charge by the way), and found the tire to be in perfectly good condition. They re-mounted the tire on my minivan and I drove away very happy. All this happened on May 16th and today is May 23rd. I've put 400 miles on that tire in this one week and it is operating perfectly. I am 47 years old and been driving (and buying tires for 31 years. The disrespectful manager of Calabasas Care Care looked all of 28 years old and had the attitude that he knew it all.
 
 
 
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Additional Business Information
Hours   M-F 7:30 a.m. 6:00 p.m. Sat 8:00 a.m. 3:00 p.m. Sun Closed Phone   (818) 880-2250 Address   4929 Las Virgenes Road
Calabasas, CA 91302
Website   http://www.calabasascarcare.com Email  
Contact   Tom Casey Other  
 
 
 
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