Liz I.'s review of BridalSassique.com

BridalSassique.com

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Customer Reviews & Ratings
Complaint Posted 1/11/2011
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Review 1/11/2011
Beware, this company does not update their website to reflect the actual stock that they have in-house. It takes weeks of calling and leaving a message on their voice mail (as they do not have a live person to answer their phones!) to get a response. They will refund the money you spend on a not-in-stock dress, but it's a hassle to begin with when they don't even tell you what they have! They don't even notify you that a dress is out-of-stock after you order it, they just leave you hanging for weeks. Email inquiries prove fruitless as well, as you get nothing of a response short of the automated reply telling you that they'll respond 'almost immediately.' The company could benefit on having someone to update their website to reflect their stock on a daily basis, or at least have a way to notify a customer when a product is out of stock instead of leaving them hanging.
 
 
 
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Additional Business Information
Hours   Phone   (800) 651-4956 Address   8605 Santa Monica Blvd. #27260
Los Angeles, CA 90069
Website   http://www.bridalsassique.com Email   information@bridalsassique.com
Contact   Lizza Cee Other  
 
 
 
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